Frequently Asked Questions
Everything you need to know about your order and our gear.
What is the Grayman philosophy regarding your apparel?
We focus on 'low-profile' excellence. Our clothing is designed to be high-performance and durable while maintaining a discreet, minimalist aesthetic that blends into any environment.
How long will it take for my order to ship?
Standard orders are processed within 1-2 business days. Shipping times vary by location, but domestic delivery typically takes between 3 to 5 business days.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start an exchange or refund process.
Do you offer international shipping?
Yes, Grayman Trading Company ships worldwide. International rates and delivery times are calculated at checkout based on the destination country.
How should I care for my garments to ensure longevity?
To maintain the integrity of our technical fabrics, we recommend machine washing cold with like colors and tumble drying on low heat or air drying.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.